Shipping policy

Zabazar Shipping Policy

Welcome to Zabazar! We are committed to providing a seamless and transparent shipping experience for all our customers. Please read our shipping policy carefully to understand how and when your orders will be delivered.

1. Shipping Coverage

Zabazar currently ships to customers across Egypt and selected international destinations. Shipping availability may vary based on the seller and product type.

2. Shipping Methods & Delivery Time

Delivery timelines depend on the seller’s location, the destination, and the selected shipping method. Below is a general estimate:

Shipping Type	Estimated Delivery Time
Standard Shipping	3–7 business days
Express Shipping	1–3 business days
International	7–15 business days

Note: Delivery times may be affected by holidays, customs delays, or other unforeseen circumstances.

3. Shipping Fees

Shipping costs vary depending on the seller, product size, weight, and destination. The shipping cost is calculated and displayed at checkout before you complete your order.

Some vendors may offer:

• Free shipping on select items
• Flat-rate shipping
• Pickup options (if available)

4. Order Processing Time

Orders are typically processed within 1–2 business days. Once shipped, you will receive a confirmation email with a tracking number (if applicable).

5. Tracking Your Order

Once your item has been shipped, you’ll receive an email or SMS with a tracking link. You can also track your order directly from your Zabazar account under My Orders.

6. Shipping Delays

While we strive for timely delivery, delays can occasionally occur due to:

• Weather conditions
• Customs inspections (for international orders)
• High demand seasons
• Logistics carrier issues

We will notify you of any significant delays and provide support to ensure your order is received as soon as possible.

7. Lost or Damaged Items

If your order is lost or arrives damaged:

• Contact Zabazar Customer Support within 48 hours of delivery.
• Provide your order number, photos (if damaged), and a description of the issue.
• We will investigate the issue and work with the seller or courier to resolve it promptly.

8. Multiple Shipments

If you purchase items from multiple sellers, you may receive your order in separate shipments. Shipping charges (if any) will be calculated accordingly.

9. Vendor-Specific Policies

Each seller on Zabazar may have unique shipping policies. We encourage you to review the specific shipping terms listed on the seller’s page before purchasing.

10. Contact Us

If you have questions about your order or need help with shipping, please contact our support team at:

📧 Info@zabazar.co
📞 [01552676234]
🕒 Support Hours: 9 AM – 6 PM (Local Time), Sunday–Thursday